Client Survey

Thank you for giving us the opportunity to serve you and care for your pet. Please help us to serve you better by taking a moment to complete this questionnaire.

Part A

Please rate our services from 1-5, with 5 being "Excellent" and 1 being "Poor".

1. Was your telephone call answered promptly?	1 2 3 4 5
2. Was our response to your call courteous and helpful?	1 2 3 4 5
3. Was our reception area comfortable an clean?	1 2 3 4 5
4. Were the receptionists polite and friendly?	1 2 3 4 5
5. Did your wait before seeing the Doctor seem brief?	1 2 3 4 5
6. Were the veterinary assistants and Technicians helpful and careful with your pet?	1 2 3 4 5
7. Was the doctor courteous and genuinely concerned about your pet's health?	1 2 3 4 5
8. Did the Veterinarian explain your pet’s problem clearly and completely?	1 2 3 4 5
9. Do you feel that your pet received quality professional health care?	1 2 3 4 5
10. Did you find our facility clean?	1 2 3 4 5
11. If your pet was hospitalized, did the stay seem reasonable for the illness?	1 2 3 4 5 Pet did not stay
12. Was our payment policy clearly communicated to you?	1 2 3 4 5
13. Was your bill presented in adequate detail?	1 2 3 4 5

Part B

Would you recommend Southtowns Animal Hospital to your friends?	Yes No
Why? Any other information or comments you would like to share?

Your Name

Your Pet(s)

Phone Daytime Evening

Enter the number to the left into the box below (required). This prevents automated programs (bots) from spamming this form.

Terms and Conditions of Use | Privacy Statement
WebDesign ©1998-2004 Kentropolis Web Site Development & Design

Part of the cost of this site donated by KENTROPOLIS to the Newman's Angel Fund